Terms and Conditions – ACTIVEALI

Effective Date: February 22, 2025

Welcome to ACTIVEALI ( activeali.xyz ). By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

  • These Terms and Conditions govern the use of our website and services.
  • We reserve the right to update, modify, or change these terms at any time without prior notice.
  • By using activeali.xyz, you agree to abide by these terms.

2. Account Registration

  • Customers may browse our website without an account, but an account is required to complete purchases and track orders.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Providing false or misleading information may result in order cancellation or account suspension.

3. Product Information & Availability

  • We strive to provide accurate descriptions and images of our products. However, slight variations in color or appearance may occur due to screen settings.
  • Product availability is subject to change without notice. If an item is out of stock after purchase, we will notify you and provide alternative solutions.

4. Pricing & Payment

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
  • We accept major credit/debit cards, PayPal, and secure payment gateways.
  • Payments must be completed at checkout before order processing.

5. Shipping & Delivery

  • Orders are processed within 1-3 business days and shipped using reliable courier services.
  • Delivery times vary based on location, and shipping delays due to external factors (e.g., customs, weather) are beyond our control.
  • Customers are responsible for providing accurate shipping addresses. ACTIVEALI is not liable for lost or undelivered packages due to incorrect addresses.

6. Returns & Refunds

  • We offer a 14-day return policy from the delivery date.
  • Items must be unworn, unused, and in original packaging with all tags attached to qualify for a return.
  • Refunds will be processed once the returned item is inspected.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

7. Intellectual Property

  • All content on activeali.xyz, including images, logos, and text, is the intellectual property of ACTIVEALI and may not be used, copied, or distributed without permission.

8. Limitation of Liability

  • ACTIVEALI is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • We make no warranties regarding uninterrupted access to our website.

9. Governing Law

  • These Terms and Conditions are governed by the laws of the United Kingdom.
  • Any disputes arising from the use of our website shall be resolved under UK law.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:
📍 Address: 35 Jedburgh Road Street, Leylodge, United Kingdom
📧 Email: contact@activeali.xyz
📞 Phone: 078 4505 3374
🌐 Website: activeali.xyz